16 Spencer Street, 3000 Melbourne, Australia
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Image 1 of Best Western Melbourne City
Image 2 of Best Western Melbourne City

Hotel Description

Located in the heart of Melbourne’s vibrant city center, the 3-star Best Western Melbourne City offers travelers a comfortable and convenient base from which to explore Australia’s cultural capital. Situated at 16 Spencer Street, this well-positioned hotel stands at the western edge of Melbourne’s Central Business District, providing guests with easy access to many of the city’s most iconic attractions. With a solid guest rating of 7.8, Best Western Melbourne City has established itself as a reliable accommodation choice for both business and leisure travelers seeking quality lodging without the premium price tag of luxury hotels. The hotel’s strategic location near Southern Cross Station makes it an ideal choice for visitors arriving by airport shuttle or regional trains. Just steps away from the bustling streets of Melbourne’s CBD, guests can easily walk to premier shopping destinations like Collins Street and the Bourke Street Mall, or explore the artistic laneways filled with world-renowned street art, boutique shops, and hidden cafés that have become synonymous with Melbourne’s cultural identity. The spectacular Crown Casino complex and the scenic Yarra River promenade are also within comfortable walking distance, offering entertainment options and picturesque riverside dining. Sports enthusiasts will appreciate the proximity to Marvel Stadium, while business travelers will find the Melbourne Convention and Exhibition Centre conveniently accessible. Best Western Melbourne City embodies the practical charm that the Best Western brand is known for, offering clean, comfortable accommodations with modern amenities designed to ensure a pleasant stay. The hotel strikes a balance between affordability and quality, providing guests with essential comforts and services without unnecessary extravagance. The 7.8 rating reflects guests’ satisfaction with the hotel’s value proposition – while not the most luxurious option in Melbourne, it consistently delivers on its promises of convenience, cleanliness, and cordial service. The helpful staff can provide recommendations for exploring Melbourne’s famous coffee culture, diverse culinary scene, and hidden gems that might not appear in standard tourist guides. For travelers seeking a centrally located, reliable accommodation option that allows them to immerse themselves in Melbourne’s unique atmosphere without breaking the budget, Best Western Melbourne City presents an appealing choice that embodies the practical side of this cosmopolitan Australian city.

Rooms

  • Shoebox Double Room with 1 double bed for 2 adults, 1 child
  • Standard Twin Room with 2 single beds for 2 adults, 1 child
  • Matchbox Single Room with 1 single bed for 1 adult
  • Standard Trio Room with 1 single bed, 1 double bed, or and 3 single beds for 3 adults, 1 child
  • Courtyard Room with 1 large double bed for 2 adults, 1 child
  • Rooftop Apartment with 2 × 1 large double bed for 2 adults, 1 child
  • Standard King Room with 1 extra-large double bed for 2 adults, 1 child
Image 3 of Best Western Melbourne City
Image 4 of Best Western Melbourne City

Reviews

  • Paul from Netherlands (8/10)

    The location was perfect. The single room was spacy enough for me. I liked the reception staff, amongst others Rajesh and Lorenzo. I enjoyed my 12-night stay in this hotel. Thank you for making my stay in Melbourne memorable.

  • Bateman from Australia (9/10)

    Location, staff and dining facility.

  • Jullie-anne from Australia (8/10)

    Close to everything like transport in walking distance 🤩

  • Emma from Australia (7/10)

    Location was great. Easy walking distance to the convention centre and train station.

  • Greg from Australia (7/10)

    Location, great spot

  • Vanda from Portugal (8/10)

    Very comfortable bed; spacious room; very good shower.
    Very nice staff.
    For me, the location is perfect, near trams, train station and bus terminal. Very central.

  • Lawrie from Australia (8/10)

    Great breakfast, handy location.

  • Yosuke from Japan (9/10)

    Location and good price.
    Although just 3minutes from Southern Cross Station, price was remarkably reasonable, but staffs are very kind and polite as luxury hotel level.
    I would stay again the hotel if I have a chance to visit Melbourne again.

  • Jess from Australia (7/10)

    Great location for free tram
    Staff were amazingly helpful
    Bed was so comfortable

  • Claudia from Singapore (8/10)

    Excellent location with trams, train and buses within walking distance. Tours’ pick up and drop off locations are nearby. Some restaurants / eating places across the street are also open on public holidays.

    Needed assistance with using the washing machine on Christmas Eve before the laundry room was closed and Tim was so nice and helpful. He set an exemplary example for other staff.

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SURROUNDINGS

What’s nearby:

  • Boyd Park: 1.3 km
  • Eureka Tower: 1.1 km
  • Rialto Towers: 400 m
  • Docklands Park: 1 km
  • Immigration Museum: 500 m
  • Southbank Promenade: 1.1 km
  • Living Legacy Forest: 900 m
  • Kurth Kiln Regional Park: 800 m
  • Manchester Unity Building: 1.3 km
  • SEA LIFE Melbourne Aquarium: 300 m

Restaurants & cafes:

  • Restaurant Five66: 50 m
  • Restaurant Olivers Cafe: 4 m
  • Restaurant Sirocco Restaurant & Bar: 30 m

Top attractions:

  • Melbourne Zoo: 4.6 km
  • Cooks’ Cottage: 2.4 km
  • Melbourne Museum: 3.2 km
  • Old Melbourne Gaol: 2.3 km
  • Old Treasury Building: 2.1 km
  • Shrine of Remembrance: 2.7 km
  • Victoria University City Tower: 1.4 km
  • Royal Botanic Gardens Melbourne: 3.1 km
  • Melbourne Star Observation Wheel: 2.3 km
  • ACMI – Australian Centre for the Moving Image: 1.3 km

Natural beauty:

  • Lake Ornamental Lake: 3 km

Beaches in the neighbourhood:

  • Elwood Beach: 8 km
  • St Kilda Beach: 6 km
  • Sandridge Beach: 3.9 km
  • Middle Park Beach: 4.3 km

Public transport:

  • Metro Flagstaff: 1.3 km
  • Train Southern Cross Station: 550 m
  • Train Flagstaff Train Station: 1.3 km
  • Metro Melbourne Central Station: 1.9 km
  • Bus Essendon Keilor CollegeLock St: 16 km
  • Bus El Reno Cres/Roberts Rd (Airport West): 17 km

Closest airports:

  • Melbourne Airport: 21 km
  • Moorabbin Airport: 22 km
  • Essendon Fields Airport: 11 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Services:

  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
  • Tour desk
  • Express check-in/check-out
  • Laundry Additional charge
  • Wake up service/Alarm clock
  • 24-hour front desk

Living Area:

  • Desk

Food & Drink:

  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Hindi
  • Chinese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Free WiFi
  • Air conditioning
  • Family rooms
  • Flat-screen TV
  • Facilities for disabled guests
  • Non-smoking rooms
  • Tour desk

Parking Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.:

  • Parking garage
Image 5 of Best Western Melbourne City
Image 6 of Best Western Melbourne City

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.2

Location:

9.3

Free WiFi:

8.8

Facilities:

7.6

Cleanliness:

8.2

Value for money:

8.1

Send Us a Message

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