251 Swan Street, Richmond, 3121 Melbourne, Australia
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Caroline Serviced Apartments Richmond Overview

First Impressions

Walking up to Caroline Serviced Apartments Richmond on Swan Street, you immediately get the sense that this place gets it right. It’s one of those four-star properties that doesn’t try too hard — just solid, well-thought-out accommodations in a spot that actually makes sense for exploring Melbourne. The building has a clean, modern feel without being flashy, and honestly, that’s exactly what you want when you’re staying somewhere for more than just a night or two.

Location That Actually Works

Here’s the thing about Swan Street — it’s perfectly positioned between the city buzz and those quieter residential pockets that make Melbourne so liveable. You’re in Richmond, which means you can walk to some genuinely great cafes and restaurants without dealing with the tourist crowds in the CBD. The trams run regularly (and I mean actually regularly, not just on paper), so getting into the city center takes maybe 15 minutes. What I really appreciate is that couples seem to love this area — there’s something about the tree-lined streets and the mix of local spots that just works for a romantic getaway or weekend escape.

The Apartment Experience

These aren’t hotel rooms in the traditional sense, and that’s the whole point. Each apartment feels like a proper place to stay, not just sleep. The kitchen setup is actually functional — you know, the kind where you can make real coffee in the morning or throw together a decent meal if you don’t feel like going out. The room layouts make sense too, with enough space to spread out your stuff without everything feeling cramped. I mean, when you’re staying somewhere for several days, having that extra breathing room makes all the difference.

Practical Perks

One thing that immediately stood out was the parking situation — they’ve got private spots on site, which honestly saves you both money and the headache of circling blocks looking for street parking in Richmond. It’s those kinds of details that show they understand what travelers actually need. The whole place runs smoothly without being overly managed, if that makes sense. You get the independence of having your own space, but there’s still proper service when you need it.

Why Guests Love It

The ratings speak for themselves — 9.2 overall is pretty impressive, but that 9.5 for location really tells the story. This isn’t just about being close to things; it’s about being in a neighborhood that feels authentic. You’ll find yourself grabbing coffee at local spots, maybe wandering through the nearby streets just because they’re pleasant to walk through. It’s the kind of place where you start to feel like you’re living in Melbourne rather than just visiting it, and for longer stays especially, that makes all the difference in the world.

Caroline Serviced Apartments Richmond Accommodations

AccommodationDetails
Studio1 large double bed, or and 2 single beds for 2 adults, 1 child
Superior Studio1 double bed, or and 2 single beds for 2 adults, 1 child
Studio with Terrace1 large double bed, or and 2 single beds for 2 adults, 1 child
Deluxe King Studio1 large double bed, or and 2 single beds for 2 adults, 1 child
One-Bedroom Apartment2 × 1 large double bed for 2 adults, 1 child
Apartment with Balcony2 × 1 large double bed for 2 adults, 1 child
Apartment with Balcony2 × 1 large double bed and 2 × 2 single beds for 4 adults
Two-Bedroom Apartment2 × 1 large double bed and 2 × 2 single beds for 4 adults
Superior Apartment2 × 1 double bed and 2 × 1 large double bed for 4 adults
Apartment with Terrace2 × 2 single beds and 2 × 1 large double bed for 4 adults
Three-Bedroom Apartment2 × 1 large double bed, 2 × 1 double bed and 2 × 2 single beds for 6 adults
Deluxe Apartment4 × 1 large double bed and 2 × 2 single beds for 6 adults
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Reviews of Caroline Serviced Apartments Richmond

  • Patrick from Peru (10/10)

    Richmond is a nice area to stay at during your trip to Melbourne (if you prefere to stay in less crowded areas, away from the CBD and more into were locals hang out). It hasa lot of restaurants, bars, etc.
    The Apartments were well located in rochmond. It was very well cared for. Facilities seemed pretty new. The room had a considerable size, with a balcony. Very nice natural lightning (with nice shades to keep light out in early morning). Quiet.
    We did not use the kitchenet, but it seemed very well sorted of apliances.

  • Charles from Australia (8/10)

    Room was clean and staff were very helpful and professional.

  • Jacob from Australia (10/10)

    The location was prime. I was honestly impressed by it.

  • Elston from Australia (10/10)

    The apartment was clean and the perfect size. It also was an amazing location – the reason for our trip was just around the corner so we didn't have to go far.

  • Catherine from Australia (10/10)

    Fabulous loved it, especially the large balcony.

  • Peter from Australia (10/10)

    Clean and new

  • Michael from Ireland (10/10)

    Liked everything, the stay went well for us, Transport links are great underground parking is essential if you have a vehicle. Myriads of independent restaurants, bars, and clubs if required, not a multi national chain in sight,

  • Alexandra from Australia (10/10)

    Beautiful modern apartment, whole space was so great and comfortable. Had everything we needed. Very helpful staff.

  • Anna from Australia (10/10)

    Clean, great space and fabulous location

  • Diane from Australia (8/10)

    Location. Close to the Tennis. The rooms were quite.

Surroundings

What’s nearby:

  • Citizens: 1.3 km
  • Coolth.Inc: 350 m
  • Creswick Park: 2.1 km
  • Barkly Gardens: 700 m
  • Cairns Reserve: 450 m
  • Goschs Paddock: 1.2 km
  • Darling Gardens: 1.9 km
  • Bee Friendly Garden: 1.1 km
  • Herring Island Sculpture Park: 1.8 km
  • Royal Botanic Gardens Melbourne: 2.4 km

Restaurants & cafes:

  • RestaurantKFC: 100 m
  • Restaurant Red Rooster: 50 m
  • Cafe/bar Palace of Magnificent Experiences: 50 m

Top attractions:

  • Eureka Tower: 3.6 km
  • Melbourne Zoo: 7 km
  • Cooks’ Cottage: 2.9 km
  • Melbourne Museum: 4.7 km
  • Immigration Museum: 4 km
  • Como House & Garden: 2.4 km
  • Southbank Promenade: 3.4 km
  • Old Treasury Building: 3.3 km
  • Shrine of Remembrance: 3 km
  • ACMI – Australian Centre for the Moving Image: 3.4 km

Natural beauty:

  • Lake Ornamental Lake: 2 km

Beaches in the neighbourhood:

  • Elwood Beach: 7 km
  • St Kilda Beach: 6 km
  • Sandridge Beach: 7 km
  • Middle Park Beach: 6 km

Public transport:

  • Train Burnley: 750 m
  • Metro Parliament: 3.6 km
  • Train East Richmond: 450 m
  • Metro Melbourne Central Station: 4.4 km
  • Bus Essendon Keilor CollegeLock St: 19 km
  • Bus El Reno Cres/Roberts Rd (Airport West): 19 km

Closest airports:

  • Melbourne Airport: 24 km
  • Moorabbin Airport: 21 km
  • Essendon Fields Airport: 15 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen:

  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Living Area:

  • Dining area
  • Seating Area

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Iron

Languages spoken:

  • English

Cleaning services:

  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying

Building characteristics:

  • Private apartment in building
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House Rules at Caroline Serviced Apartments Richmond

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00 to 18:30
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 00:00 to 10:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.6

Location:

9.5

Free WiFi:

9.1

Facilities:

9.4

Cleanliness:

9.6

Value for money:

9.1