1 – 5 Spencer Street, Docklands, 3008 Melbourne, Australia
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Image 1 of Crowne Plaza Melbourne by IHG
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Crowne Plaza Melbourne by IHG Overview

I remember pulling up to the Crowne Plaza Melbourne on Spencer Street – you know, right there in Docklands, where the Yarra River bends and you’ve got that mix of shiny high-rises and the old industrial vibe lingering from the wharves. It’s smack on the edge of the city, so if you’re coming from the airport via the Tullamarine Freeway, it’s an easy shot across the Bolte Bridge, but honestly, parking can be a bit of a hassle during peak hours; they have valet, though, which saved me from circling for ages. I checked in around dusk last time, and the lobby had this welcoming hum – not too sterile, with that faint coffee aroma from the bar wafting through, and staff who actually chatted about the best tram routes instead of just handing over a key card. Well, sort of – there was a short queue because of a conference group, but nothing crazy. The location’s a winner if you’re into exploring without a car; hop on the free City Circle tram from right nearby and you’re in the CBD in minutes, or wander over to Marvel Stadium for a game – I caught an AFL match there once, and the post-game buzz spilling onto the streets is something else.

What really stuck with me about this place is how it balances that four-star polish with some genuinely thoughtful touches. My room overlooked the river – nothing extravagant, but waking up to the soft lap of water against the docks and the distant clang of trams on Collins Street extension was oddly soothing, especially after a day dodging tourists in Federation Square. The beds are plush, you know, that memory foam that sort of hugs you without feeling like you’re sinking into quicksand, and the bathroom had those rain showerheads that make you linger a bit too long. They’ve got an outdoor pool that’s heated year-round – a godsend in Melbourne’s fickle winters – and the gym’s decent, though it gets crowded around 7 a.m. with business types. Breakfast at the restaurant downstairs is solid; think fresh pastries and eggs any way you like, but I mean, if you’re a coffee snob, skip the in-house brew and head to one of the cafes on South Wharf Promenade instead – it’s just a five-minute stroll along the water. Oh, and a minor gripe: the Wi-Fi can lag during busy evenings, probably from all the streaming in the rooms, but it didn’t ruin my Netflix binge after a long day.

All in all, if you’re visiting Melbourne and want a spot that’s not buried in the tourist chaos of Flinders Street but still close enough to pop over for laneway street art or a bite at Queen Victoria Market (a quick 15-minute walk or tram ride), this Crowne Plaza hits the mark. It’s got that reliable IHG vibe – clean, efficient, with a rating around 8.6 that feels earned – but what makes it special is how it feels plugged into the Docklands scene, especially in summer when the area’s alive with outdoor events and the river paths are perfect for a jog. I’d go back in a heartbeat, particularly off-season when it’s quieter and you can snag a deal; just pack earplugs if you’re a light sleeper, as the occasional truck rumble from Spencer can sneak in. You won’t regret it – it’s the kind of place that makes you feel like you’ve got Melbourne figured out without even trying.

Crowne Plaza Melbourne by IHG Accommodations

AccommodationDetails
Standard King Room with River View – High Floor1 extra-large double bed for 2 adults, 1 child
Standard King Room1 extra-large double bed for 2 adults, 1 child
One-Bedroom Suite with River View2 × 1 extra-large double bed for 3 adults, 2 children
Standard Double Room with Two Double Beds and River View2 double beds for 3 adults, 3 children
Standard King Room with River View1 extra-large double bed for 2 adults, 1 child
Standard Room1 extra-large double bed for 2 adults, 1 child
Standard King Room with Casino View1 extra-large double bed for 2 adults, 1 child
Standard King Room with Casino View – High Floor1 extra-large double bed for 2 adults, 1 child
Premium Room1 large double bed for 2 adults, 1 child
Standard King Room – Disability Access1 extra-large double bed for 2 adults
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Reviews of Crowne Plaza Melbourne by IHG

  • Tshepiso from South Africa (9/10)

    The room was clean, had a lot of space, quite and comfortable

  • Jennifer from Australia (7/10)

    The view and location

  • Christine from Australia (7/10)

    Close to everything.

  • Lea from Australia (9/10)

    Everything was great, rooms extremely clean and view was unbelievable – couldn't fault…brilliant location and venue. Thank you – we will be back!

  • Katey from Australia (9/10)

    Staff were very friendly and helpful. The room was beautiful and clean. Will definitely be back 😊

  • Pamela from Australia (8/10)

    Travelled to Melbourne by train so location fabulous and also easy walk into the city

  • Lisa from New Zealand (8/10)

    The bed was comfortable, and the room was set up nicely. I like the style of the bathroom it was spacious, and the shower was very relaxing.

    I loved returning to my room after being out in the city to re-energize.

    I made a call to the hotel from New Zealand with a few queries about parking etc and the staff were super friendly and helpful.

    I loved the views from different points around the hotel. Stunning!
    Melbourne City is gorgeous at night.

  • Donna from Australia (9/10)

    The view from the room was exceptional. We couldn't fault the location, facilities, breakfast, room etc.
    Would highly recommend

  • Bob from United Kingdom (8/10)

    Yes all good

  • Sonett from Australia (8/10)

    Centrally located

Surroundings

What’s nearby:

  • Boyd Park: 1.2 km
  • Eureka Tower: 1.1 km
  • Rialto Towers: 600 m
  • Docklands Park: 1 km
  • Immigration Museum: 600 m
  • Southbank Promenade: 1.2 km
  • Living Legacy Forest: 1.1 km
  • Kurth Kiln Regional Park: 1 km
  • SEA LIFE Melbourne Aquarium: 350 m
  • ACMI – Australian Centre for the Moving Image: 1.4 km

Restaurants & cafes:

  • Restaurant Five66: 150 m
  • Restaurant Grains: 150 m
  • Restaurant Di Parsia Pasticceria Caffe: 150 m

Top attractions:

  • Melbourne Zoo: 4.8 km
  • Cooks’ Cottage: 2.4 km
  • Melbourne Museum: 3.4 km
  • Old Melbourne Gaol: 2.5 km
  • Old Treasury Building: 2.2 km
  • Shrine of Remembrance: 2.6 km
  • Manchester Unity Building: 1.5 km
  • Victoria University City Tower: 1.5 km
  • Royal Botanic Gardens Melbourne: 3.2 km
  • Melbourne Star Observation Wheel: 2.4 km

Natural beauty:

  • Lake Ornamental Lake: 3.1 km

Beaches in the neighbourhood:

  • Elwood Beach: 8 km
  • St Kilda Beach: 6 km
  • Sandridge Beach: 3.8 km
  • Middle Park Beach: 4.2 km

Public transport:

  • Metro Flagstaff: 1.5 km
  • Train Southern Cross Station: 700 m
  • Train Flinders Street Station: 1.2 km
  • Metro Melbourne Central Station: 2.1 km
  • Bus Essendon Keilor CollegeLock St: 16 km
  • Bus El Reno Cres/Roberts Rd (Airport West): 17 km

Closest airports:

  • Melbourne Airport: 21 km
  • Moorabbin Airport: 22 km
  • Essendon Fields Airport: 11 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Outdoors:

  • Sun terrace

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Activities:

  • Happy hour Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Hindi
  • Thai
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 2 restaurants
  • Parking
  • Private bathroom
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Family rooms
  • Flat-screen TV
  • Facilities for disabled guests
  • Room service

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Sun loungers or beach chairs

Parking Private parking is possible at a location nearby (reservation is not needed) and costs AUD 70 per day.:

  • Valet parking
  • Parking garage
  • Accessible parking
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House Rules at Crowne Plaza Melbourne by IHG

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.0

Location:

9.3

Free WiFi:

9.0

Facilities:

8.7

Cleanliness:

8.9

Value for money:

8.1