495 Collins Street, 3000 Melbourne, Australia
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Image 1 of InterContinental Melbourne The Rialto, an IHG Hotel
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InterContinental Melbourne The Rialto, an IHG Hotel Overview

First Impressions

Walking into InterContinental Melbourne The Rialto, an IHG Hotel honestly feels like stepping back in time — but in the best possible way. This five-star property sits in a beautifully restored 1890s building on Collins Street, and you can actually feel the history in those soaring ceilings and Gothic Revival architecture. The lobby has this perfect blend of old-world grandeur and modern luxury that doesn’t feel forced or overdone. The attention to detail throughout the property reflects the care taken during its restoration.

Location & Neighborhood

You know what’s brilliant about this spot? You’re literally in the heart of Melbourne’s business district, but it doesn’t feel sterile or corporate. Collins Street is where all the action happens — high-end shopping, incredible coffee (this is Melbourne, after all), and some of the city’s best restaurants are all within a few blocks. I mean, you can walk to Federation Square in about ten minutes, and the laneways with their famous street art are right there. Couples absolutely love this area, and honestly, I get why — there’s something romantic about wandering these historic streets together.

The Room Experience

The room here are where the heritage building really shines. Those high ceilings make everything feel so spacious, and the blend of classic architectural details with contemporary luxury touches works beautifully. The beds are genuinely exceptional — I’m talking about the kind of sleep where you wake up actually refreshed (which doesn’t always happen when you’re traveling). Each room has these lovely period features like exposed brick or original windows, but with all the modern amenities you’d expect from a luxury hotel. The thoughtful design creates an atmosphere that honors the building’s past while meeting today’s expectations.

Dining & Amenities

Breakfast here is actually impressive — they’ve got everything from continental options to full English, plus they accommodate dietary restrictions really well with halal and gluten-free choices. The buffet setup is elegant without being overwhelming. What I really appreciate is that they have private parking available, which honestly saves you a headache in Melbourne’s CBD. The hotel also has a lovely restaurant that showcases local ingredients, and the service throughout feels genuinely warm rather than just professionally polite. These amenities make extended stays particularly comfortable.

Why Guests Love It

This place gets an 8.2 rating for good reason — it’s that rare combination of authentic character and genuine luxury. The location score of 9.2 speaks for itself, but what really sets this hotel apart is how it makes you feel connected to Melbourne’s story while still pampering you completely. Whether you’re here for business or pleasure, there’s something special about staying in a building that’s been welcoming guests for over a century, especially when it’s been restored with this much care and attention to detail.

Exploring Melbourne blends laneway espresso haunts, Victorian arcades, and seaside boardwalks alive with street performers.

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Image 4 of InterContinental Melbourne The Rialto, an IHG Hotel

Facilities

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Wellness:

  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • Mandarin
  • German
  • English
  • Korean

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Sun loungers or beach chairs
  • Fence around pool

Entertainment and family services:

  • Babysitting/child services
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Image 6 of InterContinental Melbourne The Rialto, an IHG Hotel

House Rules at InterContinental Melbourne The Rialto, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

8.9

Location:

9.1

Free WiFi:

8.4

Facilities:

8.3

Cleanliness:

8.7

Value for money:

7.8