

Quay West Suites Melbourne Overview
First Impressions
Walking into Quay West Suites Melbourne, you immediately get that “wow, this is actually happening” feeling. The lobby has this sophisticated energy that makes you feel like you’ve stepped into something special — not stuffy or intimidating, just genuinely luxurious. I mean, when you’re paying for a five-star experience in Melbourne, you want it to feel worth it from the moment you arrive, and this place absolutely delivers on that front.
Location & Neighborhood
Honestly, the Southbank location is pretty much perfect if you want to be in the thick of things without the chaos. You’re literally steps from the Yarra River, and the Crown Casino complex is right there if that’s your thing. What I really love is how easy it is to walk across the river into the CBD — you can be at Federation Square or Flinders Street Station in about ten minutes. The couples who stay here seem to get it (they rate the location 9.8, which honestly makes sense), because there’s something romantic about those river views and being able to stroll along the promenade at night.
The Suite Experience
The room situation here is where things get interesting — these are proper suites, not just hotel rooms with a sitting area thrown in. You’ve got separate living spaces that actually feel livable, and the beds are ridiculously comfortable (apparently they get rave reviews for this, and I can see why). The kitchen setup is surprisingly functional too — not just a mini-fridge and microwave situation, but actual cooking facilities if you want to grab some groceries from the nearby markets. The views vary depending on which way you’re facing, but even the city-side rooms have that Melbourne skyline thing going on.
Dining & Amenities
Breakfast here covers all the bases — continental, American, and buffet options, so whether you’re a grab-and-go person or someone who likes to linger over a proper meal, you’re sorted. The restaurant has that refined but not pretentious vibe that seems to work well for both business travelers and people on vacation. There’s parking available right at the hotel, which honestly is a huge relief in Melbourne where finding a decent spot can be a nightmare. The luxury touches are there without feeling overdone — quality linens, proper toiletries, that sort of thing.
Why Guests Love It
What really sets this place apart is how it manages to feel both upscale and genuinely comfortable. You’re not walking on eggshells worried about disturbing the pristine atmosphere, but you’re also not compromising on quality. The location score of 9.8 isn’t just marketing fluff — you really can walk to most of the things you’d want to see in Melbourne, and when you come back after a long day of exploring, the suite feels like a proper retreat. It’s the kind of place where you might actually find yourself wanting to spend time in your room rather than just using it as somewhere to crash.
Quay West Suites Melbourne Accommodations
| Accommodation | Details |
|---|---|
| One-Bedroom Deluxe Suite with Balcony – Floors 10-15 | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View – Floors 10-15 | 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children |
| Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 – 9 | 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children |
| One-Bedroom Superior Suite with Balcony – Floors 4 – 9 | 2 × 1 extra-large double bed for 3 adults, 2 children |
| Studio Room with Twin Beds | 2 single beds, or and 1 large double bed for 2 adults |
| One-Bedroom Superior King Suite with Balcony and City View | 2 × 1 extra-large double bed for 3 adults |
| One-Bedroom Deluxe Apartment with One King Bed and Balcony | 2 × 1 extra-large double bed for 3 adults |
| Two-Bedroom Premium Apartment with Balcony – Floors 16 -21 | 2 × 1 large double bed and 2 × 2 single beds for 4 adults |
| Three-Bedroom Two-Bathroom Premium Apartment with Balcony – Floors 16-26 | 2 × 1 large double bed, 2 × 1 extra-large double bed and 2 × 2 single beds for 6 adults |


Reviews of Quay West Suites Melbourne
Jema from Singapore (9/10)
The location is really good. The staff are friendly and accommodating.
Dani from Australia (9/10)
I loved the location, the facilities, the breakfast and the staff.
Megan from Australia (9/10)
We were given an upgrade and had this most wonderful view across the river. The staff were lovely and the breakfast buffet was amazt
Chelsea from Australia (9/10)
Everything was excellent. Staff were particularly helpful. Breakfast was pleasant. Hotel was quiet.
Kids were absolutely thrilled with the pool. Really looking forward to coming again.Craig from Australia (8/10)
Excellent location.
Close enough to the CBD, National Gallery, Albert Park and all restaurants and amenities on Southbank.Taneeka from Australia (9/10)
We absolutely loved our 5 night stay at Quay West Melbourne. We particularly loved the staff, who were so lovely and welcoming and were able to help us with any little request we had.
It is in a great location and we were able to walk to everywhere we needed to go.
Our room was spacious and so clean. Also good to note the shower pressure was great, beds were comfy and guest amenities were good quality. The pool and spa was also great. We will be back!Glenda from Australia (8/10)
Our favourite place to visit
Mandy from United States (9/10)
Great view from balcony, I think we got upgraded for free. Breakfast was surprisingly good.
Waite from Australia (9/10)
Location excellent, just minutes walk from Flinders Street railway station. Lovely spacious apartment with gorgeous nighttime views of lit up city. Full kitchen if you want to cook yourself, but with so many restaurants to choose from one Southbank and across bridge looking over Yarra, you don't need too. And my rate included breakfast.. anything you could want and staff there very friendly. Best hot shower and bathroom size. Front staff were friendly and helpful too.
Marilyn from Australia (9/10)
Fantastic location, very clean. Bed was very comfortable. Breakfast was delicious.
Surroundings
What’s nearby:
- Boyd Park: 950 m
- Eureka Tower: 300 m
- Community Garden: 750 m
- Immigration Museum: 800 m
- Southbank Promenade: 200 m
- The Genie Sculpture: 500 m
- Living Legacy Forest: 850 m
- Riverslide Skate Park: 550 m
- Manchester Unity Building: 700 m
- ACMI – Australian Centre for the Moving Image: 550 m
Restaurants & cafes:
- Restaurant La Camera: 20 m
- Restaurant Waterslide Bar: 20 m
- Restaurant Jarrah Restaurant & Bar: 1 m
Top attractions:
- Melbourne Zoo: 4.9 km
- Rialto Towers: 1.3 km
- Cooks’ Cottage: 1.6 km
- Melbourne Museum: 2.6 km
- Old Melbourne Gaol: 1.8 km
- Old Treasury Building: 1.4 km
- Shrine of Remembrance: 1.5 km
- SEA LIFE Melbourne Aquarium: 1.1 km
- Victoria University City Tower: 1.6 km
- Royal Botanic Gardens Melbourne: 1.9 km
Natural beauty:
- Lake Ornamental Lake: 1.7 km
Beaches in the neighbourhood:
- Elwood Beach: 8 km
- St Kilda Beach: 5 km
- Sandridge Beach: 4.7 km
- Middle Park Beach: 4.6 km
Public transport:
- Metro Parliament: 1.7 km
- Train Flinders Street Station: 500 m
- Train Parliament Train Station: 1.8 km
- Metro Melbourne Central Station: 1.5 km
- Bus Essendon Keilor CollegeLock St: 16 km
- Bus El Reno Cres/Roberts Rd (Airport West): 17 km
Closest airports:
- Melbourne Airport: 21 km
- Moorabbin Airport: 22 km
- Essendon Fields Airport: 11 km
Facilities
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 2 metres)
General:
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Car hire
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Children’s high chair
- Coffee machine
- Cleaning products
- Toaster
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Additional bathroom
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Patio
- Balcony
- Terrace
Wellness:
- Fitness
- Hot tub/Jacuzzi
- Massage
- Fitness centre
- Sauna
Activities:
- Golf course (within 3 km)
Living Area:
- Seating Area
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- German
- Greek
- English
- Spanish
- French
- Hindi
- Indonesian
- Italian
- Korean
- Macedonian
- Maltese
- Polish
- Serbian
- Thai
- Vietnamese
- Chinese
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Salt-water pool
- Pool/beach towels
Entertainment and family services:
- Board games/puzzles
- Babysitting/child services


House Rules at Quay West Suites Melbourne
Pets:
- Pets are not allowed.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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