5-Star Spa Hotel
Melbourne, Australia

Quay West Suites Melbourne

9.0 Exceptional 10 reviews
★★★★★ Melbourne, Australia
9.0 Exceptional
The Experience

Quay West Suites Melbourne

First Impressions Walking into Quay West Suites Melbourne, you immediately get that "wow, this is actually happening" feeling.

First Impressions

Walking into Quay West Suites Melbourne, you immediately get that “wow, this is actually happening” feeling. The lobby has this sophisticated energy that makes you feel like you’ve stepped into something special — not stuffy or intimidating, just genuinely luxurious. I mean, when you’re paying for a five-star experience in Melbourne, you want it to feel worth it from the moment you arrive, and this place absolutely delivers on that front.

Location & Neighborhood

Honestly, the Southbank location is pretty much perfect if you want to be in the thick of things without the chaos. You’re literally steps from the Yarra River, and the Crown Casino complex is right there if that’s your thing. What I really love is how easy it is to walk across the river into the CBD — you can be at Federation Square or Flinders Street Station in about ten minutes. The couples who stay here seem to get it (they rate the location 9.8, which honestly makes sense), because there’s something romantic about those river views and being able to stroll along the promenade at night.

The Suite Experience

The room situation here is where things get interesting — these are proper suites, not just hotel rooms with a sitting area thrown in. You’ve got separate living spaces that actually feel livable, and the beds are ridiculously comfortable (apparently they get rave reviews for this, and I can see why). The kitchen setup is surprisingly functional too — not just a mini-fridge and microwave situation, but actual cooking facilities if you want to grab some groceries from the nearby markets. The views vary depending on which way you’re facing, but even the city-side rooms have that Melbourne skyline thing going on.

Dining & Amenities

Breakfast here covers all the bases — continental, American, and buffet options, so whether you’re a grab-and-go person or someone who likes to linger over a proper meal, you’re sorted. The restaurant has that refined but not pretentious vibe that seems to work well for both business travelers and people on vacation. There’s parking available right at the hotel, which honestly is a huge relief in Melbourne where finding a decent spot can be a nightmare. The luxury touches are there without feeling overdone — quality linens, proper toiletries, that sort of thing.

Why Guests Love It

What really sets this place apart is how it manages to feel both upscale and genuinely comfortable. You’re not walking on eggshells worried about disturbing the pristine atmosphere, but you’re also not compromising on quality. The location score of 9.8 isn’t just marketing fluff — you really can walk to most of the things you’d want to see in Melbourne, and when you come back after a long day of exploring, the suite feels like a proper retreat. It’s the kind of place where you might actually find yourself wanting to spend time in your room rather than just using it as somewhere to crash.

5-Star Classification
Melbourne, Australia Location
9.0 / 10 Exceptional
Accommodations

Rooms & Suites

Choose from 9 room types

Room Type Beds Price Action
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15 5 adults, 4 children 2 x 1 extra-large double bed, 1 large double bed Select →
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9 5 adults, 4 children 2 x 1 extra-large double bed, 1 large double bed Select →
One-Bedroom Superior Suite with Balcony - Floors 4 - 9 3 adults, 2 children 2 x 1 extra-large double bed Select →
Studio Room with Twin Beds 2 adults 2 single beds, or, 1 large double bed Select →
One-Bedroom Superior King Suite with Balcony and City View 3 adults 2 x 1 extra-large double bed Select →
One-Bedroom Deluxe Apartment with One King Bed and Balcony 3 adults 2 x 1 extra-large double bed Select →
Two-Bedroom Premium Apartment with Balcony - Floors 16 -21 4 adults 2 x 1 large double bed, 2 x 2 single beds Select →
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26 6 adults 2 x 1 large double bed, 2 x 1 extra-large double bed, 2 x 2 single beds Select →

Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15

5 adults, 4 children 2 x 1 extra-large double bed, 1 large double bed Select Room →

Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9

5 adults, 4 children 2 x 1 extra-large double bed, 1 large double bed Select Room →

One-Bedroom Superior Suite with Balcony - Floors 4 - 9

3 adults, 2 children 2 x 1 extra-large double bed Select Room →

Studio Room with Twin Beds

2 adults 2 single beds, or, 1 large double bed Select Room →

One-Bedroom Superior King Suite with Balcony and City View

3 adults 2 x 1 extra-large double bed Select Room →

One-Bedroom Deluxe Apartment with One King Bed and Balcony

3 adults 2 x 1 extra-large double bed Select Room →

Two-Bedroom Premium Apartment with Balcony - Floors 16 -21

4 adults 2 x 1 large double bed, 2 x 2 single beds Select Room →

Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26

6 adults 2 x 1 large double bed, 2 x 1 extra-large double bed, 2 x 2 single beds Select Room →
What Awaits You

Spa & Amenities

Air conditioning Airport shuttle Room service Kitchenware Parking garage Accessible parking Sun terrace Balcony Terrace Hot tub/Jacuzzi Sauna Snack bar

View

1
  • View

Bedroom

4
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

General

17
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen

8
  • Children's high chair
  • Coffee machine
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator

Parking

2
  • Parking garage
  • Accessible parking

Bathroom

11
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors

6
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace

Wellness

5
  • Fitness
  • Hot tub/Jacuzzi
  • Massage
  • Fitness centre
  • Sauna

Activities

1
  • Golf course (within 3 km)

Living Area

1
  • Seating Area

Food & Drink

10
  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility

1
  • Upper floors accessible by elevator

Room Amenities

1
  • Socket near the bed

Languages spoken

16
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Macedonian
  • Maltese
  • Polish
  • Serbian
  • Thai
  • Vietnamese
  • Chinese

Cleaning services

4
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

9
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

6
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services

8
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

2
  • Fax/photocopying
  • Meeting/banquet facilities

Indoor swimming pool Free!

6
  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Salt-water pool
  • Pool/beach towels

Entertainment and family services

2
  • Board games/puzzles
  • Babysitting/child services
Guest Voices

What Our Guests Say

9.0
Exceptional
Based on 10 reviews
Staff 9.6
Comfort 9.3
Location 9.6
Free WiFi 8.5
Facilities 9.1
Cleanliness 9.3
Value for money 8.4
Filter:
Jema Singapore
9

The location is really good. The staff are friendly and accommodating.

Dani Australia
9

I loved the location, the facilities, the breakfast and the staff.

Megan Australia
9

We were given an upgrade and had this most wonderful view across the river. The staff were lovely and the breakfast buffet was amazt

Chelsea Australia
9

Everything was excellent. Staff were particularly helpful. Breakfast was pleasant. Hotel was quiet.
Kids were absolutely thrilled with the pool. Really looking forward to coming again.

Craig Australia
8

Excellent location.
Close enough to the CBD, National Gallery, Albert Park and all restaurants and amenities on Southbank.

Taneeka Australia
9

We absolutely loved our 5 night stay at Quay West Melbourne. We particularly loved the staff, who were so lovely and welcoming and were able to help us with any little request we had.
It is in a great location and we were able to walk to everywhere we needed to go.
Our room was spacious and so clean. Also good to note the shower pressure was great, beds were comfy and guest amenities were good quality. The pool and spa was also great. We will be back!

Glenda Australia
8

Our favourite place to visit

Mandy United States
9

Great view from balcony, I think we got upgraded for free. Breakfast was surprisingly good.

Waite Australia
9

Location excellent, just minutes walk from Flinders Street railway station. Lovely spacious apartment with gorgeous nighttime views of lit up city. Full kitchen if you want to cook yourself, but with so many restaurants to choose from one Southbank and across bridge looking over Yarra, you don't need too. And my rate included breakfast.. anything you could want and staff there very friendly. Best hot shower and bathroom size. Front staff were friendly and helpful too.

Marilyn Australia
9

Fantastic location, very clean. Bed was very comfortable. Breakfast was delicious.

Discover the Area

Location & Surroundings

Southgate Avenue, Southbank, 3000 Melbourne, Australia

What's Nearby

What's nearby:

  • Boyd Park950 m
  • Eureka Tower300 m
  • Community Garden750 m
  • Immigration Museum800 m
  • Southbank Promenade200 m
  • The Genie Sculpture500 m
  • Living Legacy Forest850 m
  • Riverslide Skate Park550 m
  • Manchester Unity Building700 m
  • ACMI - Australian Centre for the Moving Image550 m

Restaurants & cafes:

  • Restaurant La Camera20 m
  • Restaurant Waterslide Bar20 m
  • Restaurant Jarrah Restaurant & Bar1 m

Top attractions:

  • Melbourne Zoo4.9 km
  • Rialto Towers1.3 km
  • Cooks' Cottage1.6 km
  • Melbourne Museum2.6 km
  • Old Melbourne Gaol1.8 km
  • Old Treasury Building1.4 km
  • Shrine of Remembrance1.5 km
  • SEA LIFE Melbourne Aquarium1.1 km
  • Victoria University City Tower1.6 km
  • Royal Botanic Gardens Melbourne1.9 km

Natural beauty:

  • Lake Ornamental Lake1.7 km

Beaches in the neighbourhood:

  • Elwood Beach8 km
  • St Kilda Beach5 km
  • Sandridge Beach4.7 km
  • Middle Park Beach4.6 km

Public transport:

  • Metro Parliament1.7 km
  • Train Flinders Street Station500 m
  • Train Parliament Train Station1.8 km
  • Metro Melbourne Central Station1.5 km
  • Bus Essendon Keilor CollegeLock St16 km
  • Bus El Reno Cres/Roberts Rd (Airport West)17 km

Closest airports:

  • Melbourne Airport21 km
  • Moorabbin Airport22 km
  • Essendon Fields Airport11 km
Your Melbourne Retreat Awaits

Quay West Suites Melbourne

Melbourne, Australia

9.0/10 5-Star
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