

Hotel Description
Nestled along the picturesque banks of the Yarra River in the heart of Melbourne’s vibrant Southbank precinct, the Quay West Suites Melbourne stands as a bastion of luxury and sophistication. This prestigious 5-star hotel, boasting an impressive rating of 9.0 on major booking platforms, offers guests an unparalleled experience in the city’s cultural and culinary epicenter.
As you approach the grand entrance of the Quay West Suites Melbourne, you are immediately struck by the building’s striking architectural design, which seamlessly blends contemporary elegance with nods to the city’s rich heritage. The hotel’s striking glass façade and sleek, modern lines create an inviting and welcoming atmosphere, setting the stage for the exceptional hospitality that awaits within.
Step through the doors and you’ll be greeted by a warm and attentive team of professionals, whose dedication to personalized service is unmatched. The hotel’s expansive lobby, adorned with plush furnishings and striking artwork, exudes a sense of refined sophistication, inviting you to sink into the comfort of a well-appointed seating area and soak in the vibrant energy of the surrounding Southbank precinct.
The Quay West Suites Melbourne offers a diverse selection of luxury suites, each designed to cater to the discerning tastes of the modern traveler. Whether you opt for a spacious one-bedroom suite or the lavish presidential suite, you’ll be treated to a haven of comfort and style, complete with generous living spaces, well-appointed kitchenettes, and breathtaking views of the Yarra River or the city skyline.
The hotel’s commitment to excellence extends far beyond the confines of the suites, with a wealth of amenities and facilities that cater to every need and desire. Indulge in a rejuvenating treatment at the on-site spa, where experienced therapists employ the finest natural products to soothe both body and mind. Maintain your fitness routine at the state-of-the-art gymnasium, equipped with the latest cardiovascular and strength-training equipment, or take a refreshing dip in the heated indoor pool, surrounded by floor-to-ceiling windows that offer panoramic views of the city.
For those seeking a culinary adventure, the Quay West Suites Melbourne is home to several distinctive dining destinations, each offering a unique gastronomic experience. Savor locally sourced and expertly prepared dishes at the hotel’s signature restaurant, where innovative menus and an extensive wine list come together to create a truly unforgettable dining experience. Alternatively, unwind with a cocktail or craft beer at the stylish bar, where you can soak in the vibrant atmosphere of the Southbank precinct.
Beyond the hotel’s impressive amenities, the Quay West Suites Melbourne’s prime location puts the very best of Melbourne at your fingertips. Stroll along the picturesque Southbank promenade, explore the world-class art galleries and museums, or indulge in the city’s renowned shopping and dining precincts – all just moments away from the hotel’s doors.
Whether you’re visiting Melbourne for business or leisure, the Quay West Suites Melbourne offers an unrivaled haven of luxury, comfort, and impeccable service. From the moment you step through the doors to the moment you depart, you’ll be treated to an experience that epitomizes the very best of Melbourne’s hospitality, leaving you with memories that will linger long after your stay.
Rooms
- One-Bedroom Deluxe Suite with Balcony – Floors 10-15 with 2 × 1 extra-large double bed for 3 adults, 2 children
- Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View – Floors 10-15 with 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children
- Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 – 9 with 2 × 1 extra-large double bed and 1 large double bed for 5 adults, 4 children
- One-Bedroom Superior Suite with Balcony – Floors 4 – 9 with 2 × 1 extra-large double bed for 3 adults, 2 children
- Studio Room with Twin Beds with 2 single beds, or and 1 large double bed for 2 adults
- One-Bedroom Superior King Suite with Balcony and City View with 2 × 1 extra-large double bed for 3 adults
- One-Bedroom Deluxe Apartment with One King Bed and Balcony with 2 × 1 extra-large double bed for 3 adults
- Two-Bedroom Premium Apartment with Balcony – Floors 16 -21 with 2 × 1 large double bed and 2 × 2 single beds for 4 adults
- Three-Bedroom Two-Bathroom Premium Apartment with Balcony – Floors 16-26 with 2 × 1 large double bed, 2 × 1 extra-large double bed and 2 × 2 single beds for 6 adults


Reviews
Jema from Singapore (9/10)
The location is really good. The staff are friendly and accommodating.
Dani from Australia (9/10)
I loved the location, the facilities, the breakfast and the staff.
Megan from Australia (9/10)
We were given an upgrade and had this most wonderful view across the river. The staff were lovely and the breakfast buffet was amazt
Chelsea from Australia (9/10)
Everything was excellent. Staff were particularly helpful. Breakfast was pleasant. Hotel was quiet.
Kids were absolutely thrilled with the pool. Really looking forward to coming again.Craig from Australia (8/10)
Excellent location.
Close enough to the CBD, National Gallery, Albert Park and all restaurants and amenities on Southbank.Taneeka from Australia (9/10)
We absolutely loved our 5 night stay at Quay West Melbourne. We particularly loved the staff, who were so lovely and welcoming and were able to help us with any little request we had.
It is in a great location and we were able to walk to everywhere we needed to go.
Our room was spacious and so clean. Also good to note the shower pressure was great, beds were comfy and guest amenities were good quality. The pool and spa was also great. We will be back!Glenda from Australia (8/10)
Our favourite place to visit
Mandy from United States (9/10)
Great view from balcony, I think we got upgraded for free. Breakfast was surprisingly good.
Waite from Australia (9/10)
Location excellent, just minutes walk from Flinders Street railway station. Lovely spacious apartment with gorgeous nighttime views of lit up city. Full kitchen if you want to cook yourself, but with so many restaurants to choose from one Southbank and across bridge looking over Yarra, you don't need too. And my rate included breakfast.. anything you could want and staff there very friendly. Best hot shower and bathroom size. Front staff were friendly and helpful too.
Marilyn from Australia (9/10)
Fantastic location, very clean. Bed was very comfortable. Breakfast was delicious.
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SURROUNDINGS
What’s nearby:
- Boyd Park: 950 m
- Eureka Tower: 300 m
- Community Garden: 750 m
- Immigration Museum: 800 m
- Southbank Promenade: 200 m
- The Genie Sculpture: 500 m
- Living Legacy Forest: 850 m
- Riverslide Skate Park: 550 m
- Manchester Unity Building: 700 m
- ACMI – Australian Centre for the Moving Image: 550 m
Restaurants & cafes:
- Restaurant La Camera: 20 m
- Restaurant Waterslide Bar: 20 m
- Restaurant Jarrah Restaurant & Bar: 1 m
Top attractions:
- Melbourne Zoo: 4.9 km
- Rialto Towers: 1.3 km
- Cooks’ Cottage: 1.6 km
- Melbourne Museum: 2.6 km
- Old Melbourne Gaol: 1.8 km
- Old Treasury Building: 1.4 km
- Shrine of Remembrance: 1.5 km
- SEA LIFE Melbourne Aquarium: 1.1 km
- Victoria University City Tower: 1.6 km
- Royal Botanic Gardens Melbourne: 1.9 km
Natural beauty:
- Lake Ornamental Lake: 1.7 km
Beaches in the neighbourhood:
- Elwood Beach: 8 km
- St Kilda Beach: 5 km
- Sandridge Beach: 4.7 km
- Middle Park Beach: 4.6 km
Public transport:
- Metro Parliament: 1.7 km
- Train Flinders Street Station: 500 m
- Train Parliament Train Station: 1.8 km
- Metro Melbourne Central Station: 1.5 km
- Bus Essendon Keilor CollegeLock St: 16 km
- Bus El Reno Cres/Roberts Rd (Airport West): 17 km
Closest airports:
- Melbourne Airport: 21 km
- Moorabbin Airport: 22 km
- Essendon Fields Airport: 11 km
Facilities
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 2 metres)
General:
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Car hire
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Children’s high chair
- Coffee machine
- Cleaning products
- Toaster
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Additional bathroom
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Patio
- Balcony
- Terrace
Wellness:
- Fitness
- Hot tub/Jacuzzi
- Massage
- Fitness centre
- Sauna
Activities:
- Golf course (within 3 km)
Living Area:
- Seating Area
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- German
- Greek
- English
- Spanish
- French
- Hindi
- Indonesian
- Italian
- Korean
- Macedonian
- Maltese
- Polish
- Serbian
- Thai
- Vietnamese
- Chinese
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Salt-water pool
- Pool/beach towels
Entertainment and family services:
- Board games/puzzles
- Babysitting/child services


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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Value for money:
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