172 William Street, 3000 Melbourne, Australia
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Quest on William Overview

First Impressions

Walking into Quest on William on William Street, you immediately get that polished, upscale vibe that screams quality without being stuffy about it. This five-star property sits right in the thick of Melbourne‘s CBD, and honestly, the location alone makes it worth considering. The lobby has this sleek, contemporary feel — not overly flashy, but you know you’re somewhere that takes itself seriously. What struck me most was how the staff seemed genuinely pleased to see guests, not just going through the motions.

Location & Neighborhood

You know what’s brilliant about this spot? You’re literally in the heart of everything Melbourne has to offer. I mean, step outside and you’re surrounded by the city’s best shopping, dining, and cultural attractions — Federation Square is practically around the corner, and the laneways with their famous street art are right there waiting to be explored. The luxury of being able to walk to Collins Street for shopping or stroll down to the Yarra River without dealing with trams or taxis is something couples especially seem to appreciate (they rate the location incredibly highly for romantic getaways). Plus, having parking available on-site is actually a big deal in this part of the city — trust me on that one.

The Accommodation

The apartment-style accommodations here really set Quest on William apart from your typical hotel experience. Each unit comes with a proper kitchen, which honestly makes such a difference when you’re staying for more than a night or two. The spaces feel genuinely luxurious without being pretentious — think quality finishes, comfortable furnishings, and those little touches that show someone actually thought about how real people live. The room layouts are smart too, giving you distinct areas for sleeping, working, and relaxing rather than cramming everything into one space.

Amenities & Services

What I really appreciate about this place is how they’ve thought through the practical stuff alongside the luxury elements. The fitness facilities are well-equipped (not just a couple of sad treadmills in a basement), and there’s a decent business center if you need to get work done. The housekeeping is thorough without being intrusive, and the concierge team actually knows Melbourne well enough to give you recommendations beyond the obvious tourist spots. They’ve also got that premium feel in the common areas — everything from the elevators to the hallways feels well-maintained and thoughtfully designed.

Why Guests Love It

Honestly, it comes down to the combination of location, space, and service quality that you get here. The apartment-style setup means you’re not living out of a suitcase, while the five-star service ensures everything runs smoothly. Couples particularly seem drawn to the sophisticated atmosphere and the fact that Melbourne’s most romantic spots are all within walking distance. The private parking is a genuine luxury in this part of the city, and the overall experience feels more like having a really nice temporary home in Melbourne rather than just another hotel stay. It’s that balance of independence and luxury service that makes Quest on William work so well for discerning travelers.

Quest on William Accommodations

AccommodationDetails
Studio Apartment1 large double bed for 2 adults
One-Bedroom Apartment2 × 1 large double bed for 2 adults
Two-Bedroom Apartment2 × 1 large double bed and 2 × 1 double bed for 4 adults
Executive Suite2 × 2 single beds, 1 double bed and 2 × 1 large double bed for 4 adults
Executive Two-Bedroom Apartment2 × 1 double bed and 2 × 2 single beds for 4 adults
Executive One-Bedroom Apartmentlarge double bed, 1 large double bed, sofa bed and 1 sofa bed for 2 adults
Three-Bedroom Apartment2 × 1 double bed, 2 × 1 large double bed and 2 × 2 single beds for 6 adults
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Reviews of Quest on William

  • Adrian from United Kingdom (8/10)

    Great space, location and great facilities

  • Jennifer from Australia (7/10)

    It was great to have an early check-in and the upgrade. The apartment was clean and spacious and had everything we needed for our stay during the tennis.

  • Sarah from Australia (8/10)

    Clean, good 2 bedroom apartment. Fully equipped.

  • Jonathan from Australia (8/10)

    Great location. Excellent staff.

  • Clair from Switzerland (8/10)

    Great size. Well equipped

  • Helen from Australia (7/10)

    The apartment had plenty of room. The location was excellent for where I needed to be. The bed was large and very comfortable. It had all the items necessary such as, fridge, microwave, kitchen, dishwasher, laundry washer and dryer. Nice big shower as well.

  • Sarah from Australia (9/10)

    The room was perfect clean and spacious with comfortable beds.

  • Helen from Australia (9/10)

    Fantastic and extremely helpful, polite staff. Every communication was lovely.

  • Belinda from New Zealand (9/10)

    spaces

  • Karen from New Zealand (7/10)

    location was great, beds very comfy and living area and kitchen were spacious

Surroundings

What’s nearby:

  • Eureka Tower: 1.1 km
  • Rialto Towers: 500 m
  • Community Garden: 950 m
  • Immigration Museum: 550 m
  • Southbank Promenade: 1.2 km
  • Living Legacy Forest: 600 m
  • Kurth Kiln Regional Park: 100 m
  • Manchester Unity Building: 950 m
  • SEA LIFE Melbourne Aquarium: 800 m
  • Victoria University City Tower: 400 m

Restaurants & cafes:

  • Restaurant Pho Melbourne: 30 m
  • Restaurant Little Cupcakes: 50 m
  • Cafe/bar Patricia Coffee Brewers: 50 m

Top attractions:

  • Melbourne Zoo: 4 km
  • Cooks’ Cottage: 2.3 km
  • Melbourne Museum: 2.3 km
  • Old Melbourne Gaol: 1.4 km
  • Old Treasury Building: 1.8 km
  • Shrine of Remembrance: 2.8 km
  • Australian Sports Museum: 2.8 km
  • Royal Botanic Gardens Melbourne: 3.2 km
  • Melbourne Star Observation Wheel: 2.4 km
  • ACMI – Australian Centre for the Moving Image: 1.4 km

Natural beauty:

  • Lake Ornamental Lake: 3.1 km

Beaches in the neighbourhood:

  • Elwood Beach: 8 km
  • St Kilda Beach: 7 km
  • Sandridge Beach: 4.8 km
  • Middle Park Beach: 5 km

Public transport:

  • Metro Flagstaff: 400 m
  • Train Southern Cross Station: 650 m
  • Train Flagstaff Train Station: 400 m
  • Metro Melbourne Central Station: 900 m
  • Bus Essendon Keilor CollegeLock St: 15 km
  • Bus El Reno Cres/Roberts Rd (Airport West): 15 km

Closest airports:

  • Melbourne Airport: 19 km
  • Moorabbin Airport: 22 km
  • Essendon Fields Airport: 10 km

Facilities

Bedroom:

  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)

Kitchen:

  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Hairdryer

Wellness:

  • Fitness centre

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Grocery deliveries

Miscellaneous:

  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • View

Room Amenities:

  • Drying rack for clothing
  • Fold-up bed
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • Thai
  • Filipino
  • Vietnamese
  • Chinese

Cleaning services:

  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
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House Rules at Quest on William

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 下午2:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 上午10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.0

Location:

8.9

Free WiFi:

7.5

Facilities:

7.7

Cleanliness:

8.1

Value for money:

7.6