5-Star Spa Hotel
Melbourne, Australia

Quest on William

7.6 Very Good 10 reviews
★★★★★ Melbourne, Australia
7.6 Very Good
The Experience

Quest on William

First Impressions Walking into Quest on William on William Street, you immediately get that polished, upscale vibe that screams quality without being stuffy about it.

First Impressions

Walking into Quest on William on William Street, you immediately get that polished, upscale vibe that screams quality without being stuffy about it. This five-star property sits right in the thick of Melbourne‘s CBD, and honestly, the location alone makes it worth considering. The lobby has this sleek, contemporary feel — not overly flashy, but you know you’re somewhere that takes itself seriously. What struck me most was how the staff seemed genuinely pleased to see guests, not just going through the motions.

Location & Neighborhood

You know what’s brilliant about this spot? You’re literally in the heart of everything Melbourne has to offer. I mean, step outside and you’re surrounded by the city’s best shopping, dining, and cultural attractions — Federation Square is practically around the corner, and the laneways with their famous street art are right there waiting to be explored. The luxury of being able to walk to Collins Street for shopping or stroll down to the Yarra River without dealing with trams or taxis is something couples especially seem to appreciate (they rate the location incredibly highly for romantic getaways). Plus, having parking available on-site is actually a big deal in this part of the city — trust me on that one.

The Accommodation

The apartment-style accommodations here really set Quest on William apart from your typical hotel experience. Each unit comes with a proper kitchen, which honestly makes such a difference when you’re staying for more than a night or two. The spaces feel genuinely luxurious without being pretentious — think quality finishes, comfortable furnishings, and those little touches that show someone actually thought about how real people live. The room layouts are smart too, giving you distinct areas for sleeping, working, and relaxing rather than cramming everything into one space.

Amenities & Services

What I really appreciate about this place is how they’ve thought through the practical stuff alongside the luxury elements. The fitness facilities are well-equipped (not just a couple of sad treadmills in a basement), and there’s a decent business center if you need to get work done. The housekeeping is thorough without being intrusive, and the concierge team actually knows Melbourne well enough to give you recommendations beyond the obvious tourist spots. They’ve also got that premium feel in the common areas — everything from the elevators to the hallways feels well-maintained and thoughtfully designed.

Why Guests Love It

Honestly, it comes down to the combination of location, space, and service quality that you get here. The apartment-style setup means you’re not living out of a suitcase, while the five-star service ensures everything runs smoothly. Couples particularly seem drawn to the sophisticated atmosphere and the fact that Melbourne’s most romantic spots are all within walking distance. The private parking is a genuine luxury in this part of the city, and the overall experience feels more like having a really nice temporary home in Melbourne rather than just another hotel stay. It’s that balance of independence and luxury service that makes Quest on William work so well for discerning travelers.

5-Star Classification
Melbourne, Australia Location
7.6 / 10 Very Good
Accommodations

Rooms & Suites

Choose from 7 room types

Room Type Beds Price Action
One-Bedroom Apartment 2 adults 2 x 1 large double bed Select →
Two-Bedroom Apartment 4 adults 2 x 1 large double bed, 2 x 1 double bed Select →
Executive Suite 4 adults 2 x 2 single beds, 1 double bed, 2 x 1 large double bed Select →
Executive Two-Bedroom Apartment 4 adults 2 x 1 double bed, 2 x 2 single beds Select →
Executive One-Bedroom Apartment 2 adults large double bed, 1 large double bed, sofa bed, 1 sofa bed Select →
Three-Bedroom Apartment 6 adults 2 x 1 double bed, 2 x 1 large double bed, 2 x 2 single beds Select →

One-Bedroom Apartment

2 adults 2 x 1 large double bed Select Room →

Two-Bedroom Apartment

4 adults 2 x 1 large double bed, 2 x 1 double bed Select Room →

Executive Suite

4 adults 2 x 2 single beds, 1 double bed, 2 x 1 large double bed Select Room →

Executive Two-Bedroom Apartment

4 adults 2 x 1 double bed, 2 x 2 single beds Select Room →

Executive One-Bedroom Apartment

2 adults large double bed, 1 large double bed, sofa bed, 1 sofa bed Select Room →

Three-Bedroom Apartment

6 adults 2 x 1 double bed, 2 x 1 large double bed, 2 x 2 single beds Select Room →
What Awaits You

Spa & Amenities

Kitchenware Kitchenette Parking garage Air conditioning

Bedroom

3
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)

Kitchen

13
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking

1
  • Parking garage

Bathroom

4
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Hairdryer

Wellness

1
  • Fitness centre

Living Area

4
  • Dining area
  • Sofa
  • Seating Area
  • Desk

Food & Drink

1
  • Grocery deliveries

Miscellaneous

8
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View

1
  • View

Room Amenities

9
  • Drying rack for clothing
  • Fold-up bed
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Languages spoken

5
  • English
  • Thai
  • Filipino
  • Vietnamese
  • Chinese

Cleaning services

1
  • Dry cleaning

Safety & security

4
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

Media & Technology

5
  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Reception services

7
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Guest Voices

What Our Guests Say

7.6
Very Good
Based on 10 reviews
Staff 8.7
Comfort 8.0
Location 8.9
Free WiFi 7.5
Facilities 7.7
Cleanliness 8.1
Value for money 7.6
Filter:
Adrian United Kingdom
7.6

Great space, location and great facilities

Jennifer Australia
7

It was great to have an early check-in and the upgrade. The apartment was clean and spacious and had everything we needed for our stay during the tennis.

Sarah Australia
8

Clean, good 2 bedroom apartment. Fully equipped.

Jonathan Australia
8

Great location. Excellent staff.

Clair Switzerland
8

Great size. Well equipped

Helen Australia
7

The apartment had plenty of room. The location was excellent for where I needed to be. The bed was large and very comfortable. It had all the items necessary such as, fridge, microwave, kitchen, dishwasher, laundry washer and dryer. Nice big shower as well.

Sarah Australia
9

The room was perfect clean and spacious with comfortable beds.

Helen Australia
9

Fantastic and extremely helpful, polite staff. Every communication was lovely.

Belinda New Zealand
9

spaces

Karen New Zealand
7

location was great, beds very comfy and living area and kitchen were spacious

Discover the Area

Location & Surroundings

172 William Street, 3000 Melbourne, Australia

What's Nearby

What's nearby:

  • Eureka Tower1.1 km
  • Rialto Towers500 m
  • Community Garden950 m
  • Immigration Museum550 m
  • Southbank Promenade1.2 km
  • Living Legacy Forest600 m
  • Kurth Kiln Regional Park100 m
  • Manchester Unity Building950 m
  • SEA LIFE Melbourne Aquarium800 m
  • Victoria University City Tower400 m

Restaurants & cafes:

  • Restaurant Pho Melbourne30 m
  • Restaurant Little Cupcakes50 m
  • Cafe/bar Patricia Coffee Brewers50 m

Top attractions:

  • Melbourne Zoo4 km
  • Cooks' Cottage2.3 km
  • Melbourne Museum2.3 km
  • Old Melbourne Gaol1.4 km
  • Old Treasury Building1.8 km
  • Shrine of Remembrance2.8 km
  • Australian Sports Museum2.8 km
  • Royal Botanic Gardens Melbourne3.2 km
  • Melbourne Star Observation Wheel2.4 km
  • ACMI - Australian Centre for the Moving Image1.4 km

Natural beauty:

  • Lake Ornamental Lake3.1 km

Beaches in the neighbourhood:

  • Elwood Beach8 km
  • St Kilda Beach7 km
  • Sandridge Beach4.8 km
  • Middle Park Beach5 km

Public transport:

  • Metro Flagstaff400 m
  • Train Southern Cross Station650 m
  • Train Flagstaff Train Station400 m
  • Metro Melbourne Central Station900 m
  • Bus Essendon Keilor CollegeLock St15 km
  • Bus El Reno Cres/Roberts Rd (Airport West)15 km

Closest airports:

  • Melbourne Airport19 km
  • Moorabbin Airport22 km
  • Essendon Fields Airport10 km
Your Melbourne Retreat Awaits

Quest on William

Melbourne, Australia

7.6/10 5-Star
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