27 Little Collins Street, 3000 Melbourne, Australia
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Sheraton Melbourne Hotel Overview

First Impressions

Walking into the Sheraton Melbourne Hotel on Little Collins Street, you immediately get that “this is serious luxury” feeling. The lobby has this polished, sophisticated vibe that screams five-star without being stuffy about it. I mean, you’re literally in the heart of Melbourne‘s business district — you can step outside and be surrounded by the city’s best shopping, dining, and cultural spots within minutes. The staff actually remembers your name after the first day, which honestly surprised me given how busy this place gets.

Location & Getting Around

You know what’s brilliant about this spot? You’re on Little Collins Street, which means you can walk to pretty much everything that matters in Melbourne. The theatre district is right there, Collins Street shopping is literally outside your door, and if you want to hit up the laneways for coffee or street art, it’s all within a few blocks. There’s parking available at the hotel, which — trust me — is a huge deal in this part of the city. Most couples absolutely love the location (they rate it 9.1, and I can see why), because you can actually explore Melbourne on foot from here.

The Room Experience

The room itself feels like what you’d expect from a premium Sheraton — spacious, well-designed, and honestly just comfortable. The beds are genuinely excellent; I’m talking about the kind of sleep where you wake up actually refreshed instead of feeling like you wrestled with the pillows all night. The hotel gets consistently high marks for their beds, and after staying there, I totally get it. The bathrooms are marble and glass affairs that feel indulgent without being over-the-top, and the city views from the higher floors are pretty spectacular, especially at sunset.

Dining & Amenities

Breakfast is a proper buffet spread — not one of those sad continental affairs, but actually substantial with both international and local options. The restaurant downstairs does solid modern Australian cuisine, though honestly, with Melbourne’s incredible food scene right outside, you’ll probably want to explore the neighborhood too. The hotel has a decent fitness center and the service throughout feels genuinely attentive rather than just going through the motions. Little touches like the concierge actually knowing good local recommendations (not just the touristy stuff) make a difference.

Why Guests Love It

This place works because it gets the fundamentals right — excellent location, comfortable luxury, and service that feels personal. You’re paying for a five-star experience, and you actually get it without the pretension that sometimes comes with hotels at this level. The combination of being in Melbourne’s absolute center while still feeling like a retreat from the city buzz is pretty perfect. Whether you’re here for business or exploring Melbourne, you’ll appreciate having a proper base that doesn’t require compromises on comfort or convenience.

Melbourne hotels keep food lovers close to Queen Victoria Market, hidden cocktail dens, and rooftop beer gardens.

Sheraton Melbourne Hotel Accommodations

AccommodationDetails
Traditional King Room1 extra-large double bed for 2 adults, 1 child
Traditional Room with Two Double Beds2 double beds for 3 adults, 2 children
Superior King Room with City View1 extra-large double bed for 2 adults, 1 child
Superior Room with Two Double Beds and City View2 double beds for 3 adults, 2 children
Deluxe Larger King Room with City View1 extra-large double bed for 2 adults, 1 child
Grand Deluxe Larger King Room with Garden View – High Floor1 extra-large double bed for 2 adults, 1 child
Grand Deluxe Larger Room with Two Double Beds and Garden View – Corner Room2 double beds for 3 adults, 2 children
Executive One-Bedroom King Suite with Terrace and City View2 × 1 extra-large double bed for 2 adults, 1 child
Federation One-Bedroom King Suite with Terrace and City View2 × 1 extra-large double bed for 2 adults, 1 child
Larger Treasury One-Bedroom King Suite with Garden View2 × 1 extra-large double bed for 2 adults, 1 child
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Reviews of Sheraton Melbourne Hotel

  • Tang from Hong Kong (9/10)

    The location is very good. There are many cafes and restaurants right outside the door. It is also very close to China Town. They are all within walking distance. It is also very convenient to travel. The staff is also very polite. The housekeeping cleans the room every day and changes the bath towels and quilt covers. Very pleasant stay experience, recommended

  • Holly from Australia (7/10)

    Location

  • Harris from Australia (9/10)

    Room was great. Staff were all excellent and friendly. Buffet breakfast was incredible. Pool was great and quiet. Super close to public transport.

  • Brian from Australia (8/10)

  • Gary from United Kingdom (9/10)

    Warm welcome from Jai on arrival, stored our luggage until our room was ready. Hotel Cleanliness and also upgraded for our four night stay. Breakfast food and chef very good.

  • Tony from Australia (7/10)

    Room standard and facilities.

  • Ann from Australia (7/10)

    Location

  • Funmilayo from Australia (9/10)

    Location, friendly staff and excellent service

  • Kerry from Australia (7/10)

    Easy to get to

  • Jeeva from Australia (9/10)

    Everthing was awesome

Surroundings

What’s nearby:

  • Wesley Place: 700 m
  • Cooks’ Cottage: 750 m
  • Community Garden: 700 m
  • Melbourne Museum: 1.4 km
  • Fairies Tree Lawn: 1.1 km
  • Old Melbourne Gaol: 1.1 km
  • Southbank Promenade: 1.5 km
  • Old Treasury Building: 250 m
  • Manchester Unity Building: 700 m
  • ACMI – Australian Centre for the Moving Image: 850 m

Restaurants & cafes:

  • Restaurant Sweet Fish.: 40 m
  • Restaurant Tsuru Japanese Restaurant: 10 m
  • Restaurant Little Collins Street Kitchen: 10 m

Top attractions:

  • Eureka Tower: 1.7 km
  • Melbourne Zoo: 4.5 km
  • Immigration Museum: 1.6 km
  • Shrine of Remembrance: 2.5 km
  • Australian Sports Museum: 1.6 km
  • SEA LIFE Melbourne Aquarium: 1.9 km
  • Victoria University City Tower: 1.6 km
  • Royal Botanic Gardens Melbourne: 2.6 km

Natural beauty:

  • Lake Ornamental Lake: 2.4 km

Beaches in the neighbourhood:

  • Elwood Beach: 8 km
  • St Kilda Beach: 7 km
  • Sandridge Beach: 5 km
  • Middle Park Beach: 5 km

Public transport:

  • Metro Parliament: 250 m
  • Train Flinders Street Station: 1.1 km
  • Train Parliament Train Station: 350 m
  • Metro Melbourne Central Station: 1.3 km
  • Bus Essendon Keilor CollegeLock St: 15 km
  • Bus El Reno Cres/Roberts Rd (Airport West): 15 km

Closest airports:

  • Melbourne Airport: 20 km
  • Moorabbin Airport: 22 km
  • Essendon Fields Airport: 11 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Happy hour
  • Golf course (within 3 km)

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Arabic
  • English
  • Spanish
  • French
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
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House Rules at Sheraton Melbourne Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.8

Location:

9.0

Free WiFi:

8.6

Facilities:

8.5

Cleanliness:

8.7

Value for money:

7.8